Jesto Performance Privacy Policy
Last updated: 1 September 2026
This policy explains what information Jesto Performance collects, how we use it, and the choices you have. Jesto Performance helps organisations manage employee performance — goals, KPIs, reviews, feedback, and related records.
Jesto Performance is part of the Jesto platform. This page covers the data specific to Jesto Performance; our main Jesto Privacy Policy also applies. In most cases your employer or organisation is responsible for the performance information stored here and decides how it is used; Jesto processes it on their behalf. Employees with questions about their own reviews should contact their manager or HR team first.
1. Information we collect
Account and profile information
Your name, email address, role, team, and sign-in details (or the basic profile shared by your identity provider when signing in with SSO).
Goals and KPIs
Goals, objectives, OKRs, and KPIs, along with targets and progress toward them.
Reviews and feedback
- Performance reviews, self-assessments, and manager reviews.
- Peer or 360° feedback and ratings.
- One-on-one meeting notes and comments.
Performance records
Appraisal history, development plans, and other performance-related records and notes.
Technical information
IP address, browser and device type, and log data collected automatically when you use the app.
2. How we use your information
- Set and track goals, OKRs, and KPIs.
- Run review and appraisal cycles and collect feedback.
- Keep a record of performance over time to support development and decisions your organisation makes.
- Provide reporting and insights to authorised managers and administrators.
- Authenticate users, keep accounts secure, and prevent misuse.
- Respond to support requests and improve the service.
3. Data storage and security
Jesto Performance data is hosted on secure cloud infrastructure (Microsoft Azure and Amazon Web Services). We protect it with encryption in transit, access controls that limit who can view reviews and feedback, activity logging, and regular security reviews. No system can be guaranteed completely secure, but we work continuously to protect your information.
4. Data sharing and third-party services
We do not sell your information. We share it only in these situations:
- With service providers who help us run the app (such as cloud hosting and email delivery) under written contracts.
- With your identity provider when you choose to sign in using SSO.
- With managers, reviewers, and administrators in your organisation, according to the access and visibility rules your organisation configures.
- When required by law, or to protect the rights, property, or safety of Jesto, our users, or others.
- As part of a merger, acquisition, or similar transaction, with appropriate safeguards.
| Provider | Purpose | Region |
|---|---|---|
| Microsoft Azure / Entra ID | Hosting and authentication (SSO) | Global |
| Amazon Web Services (SES) | Transactional email delivery | Asia Pacific |
| SendGrid | Transactional email delivery | Global |
5. Cookies and tracking
The Jesto Performance app uses essential cookies to keep you signed in and remember your preferences. Our marketing website uses analytics cookies (such as Google Analytics and Microsoft Clarity) to understand how the site is used. You can manage cookies through your browser settings; disabling some may affect functionality.
6. Data retention
Performance records are kept for as long as your organisation's account is active and as long as needed to support performance management, meet legal obligations, resolve disputes, and enforce our agreements. Your organisation controls its own data and can export or request deletion. When information is no longer needed, we delete or anonymise it.
7. Your rights
Depending on where you live, you may have the right to access, correct, delete, restrict, or receive a copy of your personal information, and to object to certain uses. Because performance records usually belong to your employer, please direct requests to your manager or HR team; if you contact us at support@jesto.ai, we will support your organisation in responding.
8. Account and user responsibilities
- Keep your login details secure and do not share your account.
- Give feedback and reviews fairly and professionally.
- If you manage others' records, treat performance information as confidential and use it only for its intended purpose.
9. Changes to this policy
We may update this policy from time to time. If we make material changes, we will update the date above and, where appropriate, notify you by email or within the app. Continued use of Jesto Performance after changes take effect means the updated policy is accepted.
10. Contact
Questions about this policy or data in Jesto Performance? Email us at support@jesto.ai.